Terms and Conditions
Before registering for a place at Day of the Gundam please make sure you read our terms and conditions of registration below.
Gundam Mad reserves the right to amend the following Terms and Conditions without notification.
All individual guests or adults accompanying children recognise that you will need an officially recognised form of identification which includes:
- A valid and in-date passport.
- A full or provisional photo driving license.
- A Prove It card.
- Citizen Card.
- Connexions card.
- Validate UK card.
- Young Scot card – the latest version with the PASS hologram only.
- Armed Forces photo identity card.
- l Identity card.
- Other Identification may be accepted at the discretion of Gundam Mad, although this must be confirmed in advance.
- Non-Photographic IDs such as birth certificates will not be accepted. Contact DOTG@gundammad.co.uk for confirmation.
- Gundam Mad will refuse entry under all circumstances if correct ID is not presented. In this situation no refund will be issued. The ID is required in the event of the ticketing system not working and/or if you wish to purchase any alcohol from the bar on site.
- In the event that the use, or attempted use, of forged identification is detected, entry to the event will be refused and refunds will not be issued under any circumstances. If such attempts are detected in advance of the event, the concerned member’s registration will be cancelled and refunds will not be issued.
- All circumstances of attempted use of forged identity documents will be reported to the Police.
- Day of the Gundam is not a ticketed event but rather a private member event. Payment for your registration permits access to a singular member’s event and any accompanying children under the age of 6.
- Gundam Mad reserves the right to keep an electronic copy of any identification presented during badge collection, such copies will be secured in an encrypted, access controlled system for the duration of the event. Further details of which are available on request.
- You must keep the badge identification provided by the Gundam Mad Team visible at all times during the convention. You must surrender the badge identification at the request of the Chairman. In the event of this you will be required to leave the convention floor and a refund will not be issued.
- It is your responsibility to check your registration details; mistakes made in the registration process cannot always be rectified.
- You agree to provide us with contact details, for legal and emergency reasons.
- Anyone found to be using a false name or other details will be removed from the venue and banned from all future events as per section 1.
- A registration shall not be used for advertising, promotions, contests or sweep stakes, unless formal written permission is given by Gundam Mad provided that, even if such consent is obtained, use of Gundam Mad and Day of the Gundam and other intellectual property is subject to the prior consent of Gundam Mad and it’s respective owners.
- Advertisement of other events, coercion to purchase from other vendors and unsolicited badgering of event attendees is strictly forbidden. Such actions will be require you to leave the event and a refund will not be issued.
- You agree that you will provide payment, in full, upon registering your membership and recognise that failure to do so may result in your space being released.
- This payment limit can be adjusted at any point by Gundam Mad without notification. If this occurs you agree to pay by the revised set payment deadlines. No action will be taken regarding registrations expired due to changes in payment deadlines.
- If you wish to cancel your registration, we will offer a refund of your registration fee minus a £5 administration fee paying ticket (up until 21st June 2025).
- Cancellations on or after the cut-off date (up until 21st June 2025) will not be eligible for a refund.
- Registrations and alterations will be available up until a fortnight before the event. For further info, contact DOTG@gundammad.co.uk.
- In the event that you inform Gundam Mad of your inability to attend and a refund is not issued, you agree that your registration will be cancelled and that space made available to another registrant.
- The unlawful resale (or attempted unlawful resale) of a membership or ticket is grounds for seizure or cancellation of that membership or ticket without refund or other compensation.
- You agree to abide by the rules of the event as stipulated below by the Gundam Mad Team. To prevent confusion, Gundam Mads below rules are determined to apply to the entire site (including adjoining grounds) for the period of the event.
- The following general rule supersedes all others below and may be invoked at any time.
- Any action or behaviour that causes significant interference with convention operations, excessive discomfort to other attendees, or adversely affects Gundam Mad’s relationship with its guests, its venues or the public may result in permanent suspension of membership and expulsion from the event.
- If you are banned from Day of the Gundam, you are banned from all future DOTG events. Banning information is passed along to other events on the convention scene, so this may also affect your ability to attend other conventions along with Day of the Gundam.
- When in doubt, ask – preferably before the convention starts – by emailing DOTG@gundammad.co.uk. We will gladly answer all of your questions.
- These rules will not be debated during the convention. The Gundam Mad team will, however, be available to speak with you in case you feel you have been incorrectly or wrongly accused of violating any of the rules.
- Decisions by the The Gundam Mad Team and/or Venue are final.
- The Gundam Mad reserves the right to impose any and all sanctions against violators of these rules or those persons involved in any other unacceptable behaviour. The definition of unacceptable behaviour remains at the sole discretion of the The Gundam Mad Team. Sanctions may range from a friendly reminder to an indefinite ban from the convention.
- Staff of the venue for the event also hold the right to remove you from the premises if you are in violation of the venue rules and regulations.
- While the The Gundam Mad encourage all attendees to get involved with the events over-indulging in alcohol can lead to behaviour that can have an adverse affect on not only yourself, but the convention in general.
- All members must abide by any hotel or venue rules. Gundam Mad. accepts no responsibility for any damages caused by attendees over the weekend and will pass on any costs that arise due to the behaviour of an attendee onto that individual.
- Although every precaution is taken over the safety and security of all our members, ultimately we cannot be held responsible for the individual actions of any of our attendees.
- In the event that a member is found causing offence or otherwise disrupting the convention atmosphere, appropriate action will be taken by the Gundam Mad Team in accordance with set guidelines.
- You agree that Gundam Mad will not be held liable for the actions of any of its members, but that Gundam Mad will comply with any legal request in such matters.
- You recognise that Gundam Mad reserves the right to remove any member from the convention at their own discretion.
- You agree that in the event that you are banned from Day of the Gundam your details will be stored in line with GDPR to maintain your ban.
- Gundam Mad will comply with all Police or other governmental, regulatory body or venues’ official requests for information. By registering, you acknowledge that your information can be used in this way without limitation.
- Gundam Mad reserves the right to monitor its members through both electronic and manual means over the course of its events. In the event such monitoring is used, all members potentially affected will be notified wherever possible.
- Registration holders consent to filming and sound recording as members of the audience in any events and in all public areas. Public areas consist of any venue communal areas.
- Gundam Mad makes every effort to ensure the security of any information stored within its organisation. In the event of a breach, Gundam Mad will be liable for a sum of no more than £0.01 per membership.
- Gundam Mad is not liable for failure to perform its contracted obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), nuclear event, war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.
- It is your responsibility to ascertain whether an event has been cancelled and the date and time of any rearranged event. If an event is cancelled or rescheduled, we will use reasonable means to notify registration holders of the cancellation. We do not guarantee that registration holders will be informed of such cancellation before the date of the event.
- In the event of total event cancellation, “Day of the Gundam" will endeavour to offer a registration for another event hosted by Gundam Mad In the event of this being impossible, Gundam Mad will refund all fees paid within 12 months of the date that the event was due to be held, or from the date it was cancelled, whichever is sooner. In the event of a similar event being organised following any of the above circumstances, for these reasons, registration fees will not be refunded.
- In the event of any one clause of this contract being deemed unlawful, all other clauses will remain in effect.
- Gundam Mad reserves the right to alter these terms and conditions at any times without prior notice. Notification will be granted upon official request to DOTG@gundammad.co.uk.
- Unless the previous section applies, Gundam Mad shall have no further liability beyond the sale value of the registration purchased. Gundam Mad shall not be liable for any loss of enjoyment or wasted expenditure. Personal arrangements including travel, subsistence and accommodation relating to the Event, which have been arranged by you, are at your own risk.
- Nothing in these terms and conditions seeks to exclude any liability of Gundam Mad or its Event Partners for death or personal injury caused by its negligence, fraud or other type of liability which cannot by law, be excluded or limited.
- Should you partake of alcohol, you are expected to drink responsibly. You will be held liable for what you say and what you do, even if intoxicated.
- Persons who are intoxicated to the point of incapacity may be expelled from the convention and venue, at the discretion of the Gundam Mad Team and/or venue security.
- Smoking is not permitted anywhere within the entirety of the venue buildings, this includes e-cigarettes. The venue will eject the residents of any room where someone has been smoking. Smoking on venue room balconies is not permitted.
- The only permitted smoking areas are outside buildings in the designated smoking areas.
- The possession, consumption or sale of illegal substances (including, but not limited to: THC, LSD, Ecstasy, Amphetamines, etc.) will not be tolerated. Attendees found in possession of such substances will be arrested, handed over to the police and indefinitely banned from the convention.
- The abuse of any other substances, such as nitrous oxide (“NOS balloons” and capsules), alkyl nitrites (“poppers”), glue, “legal highs” etc. will also get you immediately expelled and indefinitely banned from the convention.
All of these terms and conditions are governed by English Law and any disputes arising out of any transactions or other interactions with Gundam Mad are subject to the exclusive jurisdiction of the English Courts.